|Product name:||Panasonic Toughbook CF-VZSU53AW|
|Serial number range:|
We’ve just become aware of an issue with the battery packs included in our Toughbook CF-H2 tablet PC series manufactured from June, 2011 through to May, 2012 – and those sold as accessories or used as replacements during servicing. Because of a manufacturing problem, these particular battery packs may overheat and, in rare instances, cause the notebook to ignite.
Could cause a fire
|What to do:||
To prevent any accidents, Panasonic will replace these battery packs free of charge. Please check the model number and lot number of your tablet PC battery pack. If yours is one of the ones affected, turn off your tablet PC, remove the pack and contact us straight away. Panasonic Service Centre Service Operations Wharfedale Road Industrial Estate Cardiff CF23 7XB UK Telephone: +44 (0) 8000884324 Email address: firstname.lastname@example.org