|Product name:||Microsoft Surface Pro, Surface Pro 2, Surface Pro 3|
Surface Pro, Surface Pro 2, Surface Pro 3
|Serial number range:|
Microsoft AC power cord recall for Surface Pro, Surface Pro 2 and certain Surface Pro 3 devices due to potential fire and Shock hazard.
Could cause a fire
|What to do:||
Parts eligible for replacement
This recall applies to:
How do I know if I qualify for a free replacement AC power cord (the cord that plugs into an electrical outlet)?
Surface Pro 3 customers
Check to see whether you already have a new-style AC power cord (the cord you plug into an electrical outlet).
If you already have a new style power cord as shown below, you do not need a replacement and no further action is needed.